Policy
Cottage Food Laws
This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.
Due to Texas Cottage Law we are prohibited from making foods that require temperature control. Examples: Pudding, Cheesecake, Tres leches cake, Etc.
Prepayment /Payment Due
You pay, we bake! Payment is required up front in order to start prepping your delicious, sweet creations!! Your payment reserves your pick-up date as well. Baby Bake Cake reserves the right to cancel invoices not paid 24 hours after they are sent out. Please reach out if you have questions or concerns about payment.
Weddings & Quinceaneras
Deposit: There is a $100 deposit paid to reserve your date (unless 50% is paid upon booking). In the event of cancellation, your deposit is NON-REFUNDABLE
Down Payment: In addition to the deposit, a 50% down payment is required 2 months prior to the event date. If signing within 2 months of event date, 50% is due upon signing.
Final Payment: The remaining balance is due 3 weeks prior to your event date. Orders will not be fulfilled if final payment has not been received. All payments are NON-REFUNDABLE
No show = No Baked Goods
To stay on schedule and to insure other customers get their orders too, a pick up time will be set in place at the time of ordering. Not showing up to the agreed upon pick up time without notice will result in a late fee of $35 and/or a rescheduled pick up time.
Need to reschedule your pick-up? No problem! Please reach out in a timely manner prior to your pickup time and we will try to work something out so you can still enjoy your fresh Baby Bake Goodies !!!
Refunds/Cancellations
We only offer refunds up to 48 hours after payment has been accepted, if your order is not in preparation status. Therefore, refunds are not eligible for rushed orders. If there is a problem with your order, please reach out so we can do our best to make things right.
Delivery Clause
We offer delivery upon request for an additional fee (fee amount depends on location). In some cases long distance delivery may be an option.
Cakes and Delivery
Since cakes are delicate pieces of art and a lot can go wrong if not handled with the most care. Delivery is mandatory for cakes that are over one tier. This insures proper transportation and less room for a cakecident!
Pick-up Dates and Times
Delivery and pick up times are set at time of order placement. This is necessary as other customers are waiting to receive their baked goods too!!
Change Order Cutoff
Decisions are tough! But we are here to help. Reach out and let us know if you need to make small changes and we will do our best to accommodate. A small fee may apply to all change order requests under consideration.
Inspiration
We appreciate those inspiration pictures! They are just that – inspiring. But your cakes/cupcakes may not be perfect replicas – we try to keep it as close as possible.
In a hurry?
While we cannot accommodate all last minute orders, we will make every effort. Orders placed with a turnaround time of less than a week (7 days), will require a rush order fee. Fee amount varies by order. Please ask!
Price Adjustments
In the current market, all prices are subject to change. Prices are dictated by ingredient and packaging costs. We try to provide the best tasting sweets to our customers at the best value. This also means that we cannot honor old pricing for prior items.
Product Photography
We often take photos of our orders for marketing purposes. If you do not want your sweets in the spotlight, please let us know at the time of order placement.
Copyrights
Copyright images (think Star Wars and Peppa Pig) are protected images and Baby Bake Cake is unable to replicate them. We can make a similar color palette though so please reach out to discuss options.
Pictures are Worth a Thousand Words
But they are not always accurate. Colors and lights in photos may vary slightly from what you end up with.
It’s All Yours Now
Once you pick up your order we are no longer responsible for any damages that may occur. Please handle with care.
No Ghosts
To get your order just right, we need you to reply to our messages and questions within a reasonable (1 hour) timeframe; otherwise, we reserve the right to use our own creative liberty.
Baby Bake Cake Art and Right of Refusal
All productions are due to the creativity and talent of the owner and artist of Baby Bake Cake. As such, we reserve the right of refusal of any order that is deemed outside the scope of that art.
Allergies?
Baked goods are often made with foods that can be known allergens. Please order with caution. We can’t always accommodate allergy conscious orders. Please do reach out, as we may have a perfect referral for you!
In Sickness and Health
You are consuming food and with the consumption of anything, there are inherent risks. Choking hazards, injury, food illnesses, and allergic reactions are possibilities. Baby Bake Cake is not reasonable for any of these that may occur.
Weather Clause
If pickup is impossible due to inclement weather please reach out to discuss options.
Bulk Orders
We are unable to offer discounts regardless of quantity. If you have a specific budget you are working with, feel free to let us know in advance and we will do our best to offer you a solution that fits your budget.
Agreement
Once you have submitted payment for your order, this constitutes acceptance of these Terms and Conditions.
Last Revision 05/15/2023